FAQs

Ask away.

You’ve got questions. We’ve got answers. Whatever you want to know, we’re here to help.
Grains

What are whole grains?

Whole grains are any grains that contain the entire plant seed. This includes the bran, the germ, and the endosperm. In a nutshell—er, plant seed—they’re full of nutrients and fiber.

What are sprouted grains?

You can read the complete story on our sprouting page, but the gist of it is this: sprouted grains are whole grain kernels that sprout under the perfect temperature and moisture conditions. This allows them to develop into healthy, hearty grains. Because we sprout and fresh press our grains into our dough, they end up incredibly nutritious and delicious.

What are fresh pressed grains?

They’re exactly what they sound like: our own mix of sprouted whole grains that we press directly into our dough before baking.

What kinds of grains do you use?

We use 7 sprouted whole grains: red wheat berries, quinoa, oat groats, rye berries, barley, amaranth, and millet. After sprouting these grains to increase the nutrients, we fresh press them into our doughs for more flavor.

Goods

Are your products non-GMO?

Yes. In fact, all our products are non-GMO Project Verified. We use only the finest non-GMO ingredients and never add any artificial sweeteners, fats or preservatives.

Are your products organic?

Some of our ingredients are organic, and all of them are non-GMO. Regardless of their certifications, we never settle for anything less than the highest quality ingredients.

Are your products kosher?

Heck yeah they are! We are proud to say that all of our products (except our crisps) are Pas Yisroel Kosher-certified.

Are your products vegan?

Yes. All our products are totally free of animal products.

Do you make any low- or no-sodium bread?

Absolutely. We sell three low-sodium products:

Are you allergy-friendly?

Yes, the only known allergen that we use is wheat (gluten).  Wheat, in the form of our red wheat berries, is in all of our products.

Our facility is completely free of milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, soy, and sesame (a sensitive ingredient).

Note: our crisps are processed in a different facility that also processes wheat, dairy, mustard, soy, and tree nuts. All products other than crisps are made in our own dedicated manufacturing facility that is fully free of these allergens (aside from wheat).

If you need any additional information, please contact us.

 

Do you have any gluten-free products?

No, we do not have any gluten-free products; however, many find that our sprouted grain products are easier to digest for those with a gluten sensitivity. True celiacs should not consume our products as they do contain wheat … better to be safe than sorry!

Are you products Keto friendly?

Our products are lower in carbs, sugar, and net carbs than most breads. We also tend to be higher in fiber and protein. While our products are not designed for Keto, we do meet the needs of many looking for healthy lower carb bread, wraps, buns, and pizza crusts. Our full nutritional information for each product is available on that product’s detail page.

Do your products fit within my diet requirements?

Because we use sprouted grains, our products are rich in fiber and protein, and lower in carbs and calories than the leading whole grain bread. Our products are also low sugar, vegan, and allergen friendly!

You can check out our nutrition information here to see if Angelic products are suitable for your unique diet needs.

Any tips on preparing Angelic Bakehouse goods?

Definitely. No matter what you’re craving, we have a recipe for you. Check out our full list of recipes here.

What is your refund policy?

If you have any issue with your order such as a shortage or damage goods, we are more than happy to make it right and refund you for the portion of your order that was damaged or shorted. We deal with every return request individually, so if in the unlikely event that the goods you ordered do not meet your expectations, please let us know via e-mail (hello@angelicbakehouse.com) or phone (844-7-ANGELIC) within 7 days from receipt of your order. Once we confirm a refund is warranted, you can expect a refund to your account within two business days.

Orders

Is there a minimum order quantity?

Not at all. However, we offer free shipping on all orders over $30. If you’re a retail customer, contact us directly and we’ll help you out.

How do I pay?

We accept Visa, Mastercard, American Express, and Discover.

What if I receive a defective product?

Please report product defects within 24 hours of receipt. Sprouted grains respond differently to various environmental conditions, so it’s best to consume upon buying, refrigerate unused bread, and freeze anything you don’t intend to consume immediately.

What if I don't like what I ordered?

It’s important to us that you enjoy the sprouted grain goodies you order. If you are not completely satisfied with our product, you may reach out to us within 14 days of purchase for either a refund or a free replacement. This is part of our Happiness Guarantee – we care about you! You can learn more about this here.

Do you have any coupons?

We sure do! You can enter your email here to receive a $2 off coupon. We frequently send coupons to those on our email list, so keep an eye on your inbox!

How long will your products last?

All our products can be kept in the fridge for 1 month and frozen for up to 6 months. Here’s how long our products last when fresh:

  • Fresh breads, buns, and wraps: 14 days from your orders ship date
  • Flatzza® Crusts: 6 months, due to their airtight packaging.
  • Crisps: 7 months, because… you know… they’re crisps.
Shipping

When do you ship?

We’re currently experiencing a high order volume. Many orders are shipping on the same day as they are placed. At certain times, your order may not ship up to 3 days after placed. All orders are packed on the day they ship. We only ship the freshest product.

You’ll receive a shipment notification email once your order is on the way, including a tracking number so you can track exactly when your order will arrive. Thank you for your patience and understanding.

How fresh are the products you ship?

We only ship our freshest products! Products will be packed on the same day that they ship offering maximum freshness.

When can I expect my order to arrive?

We ship our orders via FedEx Ground, and we ship orders Monday – Friday from our locations in Milwaukee, WI. We pack orders the same day they ship so that we only ship the freshest product. The transit time is between 1-4 days.

What shipping options do you provide?

We ship everything via FedEx. Currently, FedEx Ground, 2 day, and express saver are our shipping options. We do offer free FedEx Ground shipping for orders of $30 or more.

Do you offer free shipping?

Yes, as long as your order is over $30.

Loaf You Donation Program/Donations

Can I donate multiple loaves of bread?

Yes, you may donate as many loaves as you’d like!

How do I donate?

Simply go to our Donate A Loaf page and purchase this exact product. We match each loaf that you donate.

  • Please note that when you purchase this loaf, it will not be sent to you. We send any donated loaves straight to Feeding America.

Do any other products count towards this donation program?

No. For Loaf You, you must purchase that particular product in order for us to match with a donated loaf.

Why do I need to enter my shipping address if I’m only ordering the donation loaf?

We request your shipping address so we can send you a thank you card!

Are you making any other donations outside of this program?

Yes. We’ve made several recent donations outside of our Loaf You program and will continue to do so!

Will you support other non-profits, now or in the future?

Yes. Please send your information to hello@angelicbakehouse.com. We also plan to open up the Loaf You program to other non-profits once the pandemic is over.

Other

How do I apply for a job?

We just expanded our building and have tons of openings to fill. We are always looking for fun, passionate, and energetic people. If this sounds like you, please send a resume and cover letter to comments@angelicbakehouse.com. Thanks for the interest. 🙂

Does Angelic Bakehouse offer tours?

Unfortunately we don’t, because of strict food safety guidelines. Better safe than sorry.

Still confused?

Still confused?

Contact us directly to get it cleared up.

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