Frequently Asked Questions

Ask away.

You’ve got questions. We’ve got answers. Whatever you want to know, we’re here to help.

Grains

What are whole grains?

Whole grains are any grains that contain the entire plant seed. This includes the bran, the germ, and the endosperm. In a nutshell—er, plant seed—they’re full of nutrients and fiber.

What are sprouted grains?

You can read the complete story from The Whole Grains Council, but the gist of it is this: sprouted grains are whole grain kernels that sprout under the perfect temperature and moisture conditions. This allows them to develop into healthy, hearty grains. Because we sprout and fresh press our grains into our dough, they end up incredibly nutritious and delicious.

What are fresh pressed grains?

They’re exactly what they sound like: our own mix of sprouted whole grains that we press directly into our dough before baking.

What kinds of grains do you use?

We use 7 sprouted whole grains: red wheat berries, quinoa, oat groats, rye berries, barley, amaranth, and millet. After sprouting these grains to increase the nutrients, we fresh press them into our doughs for more flavor.

Goods

What certifications does Angelic Bakehouse hold?

We are proudly non-GMO Project Verified, Pas Yis Roel Kosher, and BRC Food Safety Certificated.

Are your products kosher?

Heck yeah they are! We are proud to say that all of our products are Pas Yisroel Kosher-certified.

Are your products organic?

Some of our ingredients are organic, and all of them are non-GMO. Regardless of their certifications, we never settle for anything less than the highest quality ingredients.

Are your products vegan?

Yes. All our products are totally free of animal products.

Do you make any low- or no-sodium bread?

Absolutely. We sell four low-sodium products:

What is your allergen information?

Our bread, wraps, pizza crusts and buns are completely free of 8 of the top 9 allergens as defined by the FDA (we do use sprouted whole grain wheat berries so our product does contain wheat and wheat gluten).

Our plant-based foods are:

  • Milk-free and Dairy-free
  • Egg-free
  • Sesame-free
  • Tree-nut free (made in a facility completely free of nuts)
  • Soy-free
  • Fish-free
  • Shellfish-free
  • Peanut-free (made in a facility completely free of nuts)

We’re also non-GMO Project Verified, use no artificial preservatives, no artificial sweeteners, no artificial fats, no dyes, no stabilizers, nor any dough conditioners. We value transparency to our customers and want to you to feel comforted that what you’re feeding yourself and your loved ones is putting only good inside and nothing you don’t need or can’t have.

If you need any additional information, please contact us.

Do you have any gluten-free products?

No, we do not have any gluten-free products; however, many find that our sprouted grain products are easier to digest for those with a gluten sensitivity. True celiacs should not consume our products as they do contain wheat … better to be safe than sorry!

Do your products fit within my diet requirements?

Because we use sprouted grains, our products are rich in fiber and protein, and lower in carbs and calories than the leading whole grain bread. Our products are also low in sugar, vegan, and allergy friendly!


You can check out our nutrition information here to see if Angelic products are suitable for your unique diet needs. 

Any tips on preparing Angelic Bakehouse goods?

Definitely. No matter what you’re craving, we have a recipe for you. Check out our full list of recipes here.

Are your products Keto friendly?

Our products are lower in carbs, sugar, and net carbs than most breads. We also tend to be higher in fiber and protein. While our products are not designed for Keto, we do meet the needs of many looking for healthy lower carb bread, wraps, buns, and pizza crusts. Our full nutritional information for each product is available on that product’s detail page.

Where can I buy your products?

You can buy them online or find them in a store near you. If we are not at your favorite store, contact us.

Orders

What is your refund policy?

If you have any issue with your order such as a shortage or damage goods, we are more than happy to make it right and refund you for the portion of your order that was damaged or shorted. We deal with every return request individually, so if in the unlikely event that the goods you ordered do not meet your expectations, please let us know via e-mail (hello@angelicbakehouse.com) or phone (844-7-ANGELIC) within 7 days from receipt of your order. Once we confirm a refund is warranted, you can expect a refund to your account within two business days.

Is there a minimum order quantity?

Not at all. However, we offer free shipping on all orders over $39. If you’re a retail customer, contact us directly and we’ll help you out.

How do I pay?

We accept Visa, Mastercard, American Express, and Discover.

What if I don't like what I ordered?

It's important to us that you enjoy the sprouted grain goodies you order. If you are not completely satisfied with our product, you may reach out to us within 14 days of purchase for either a refund or a free replacement. This is part of our Happiness Guarantee - we care about you! You can learn more about this here

Do you have any coupons?

We sure do! You can enter your email here to receive a $2 off coupon. We frequently send coupons to those on our email list, so keep an eye on your inbox!

How long will your products last?

All our products can be frozen for up to 6 months. Here’s how long our products last when fresh:

  • Fresh breads, buns, and wraps: 14 days.
  • Thin & Crispy Pizza Crusts: 6 months, due to their airtight packaging.
Shipping

When do you ship?

We’re currently experiencing a high order volume. Many orders are shipping on the same day as they are placed. At certain times, your order may not ship up to 3 days after placed. All orders are packed on the day they ship. We only ship the freshest product.


You’ll receive a shipment notification email once your order is on the way, including a tracking number so you can track exactly when your order will arrive. Thank you for your patience and understanding.

How fresh are the products you ship?

We only ship our freshest products! Products will be packed on the same day that they ship offering maximum freshness.

When can I expect my order to arrive?

We ship our orders via UPS, and we ship orders Monday – Friday from our locations in Milwaukee, WI. We pack orders the same day they ship so that we only ship the freshest product. The transit time is between 1-4 days. 

What shipping options do you provide?

We ship everything via UPS. We do offer free UPS shipping for orders of $39 or more.

Do you offer free shipping?

Yes, as long as your order is over $39.

Loaf You Donation Program/Donations

Can I donate multiple loaves of bread?

Yes, you may donate as many loaves as you’d like!

How do I donate?

Simply go to our Donate A Loaf page and purchase this exact product. We match each loaf that you donate.

  • Please note that when you purchase this loaf, it will not be sent to you. We send any donated loaves straight to Feeding America.

Do any other products count toward this donation program?

No. For Loaf You, you must purchase that particular product in order for us to match with a donated loaf.

Are you making any other donations outside of this program?

Yes. We’ve made several recent donations outside of our Loaf You program and will continue to do so!

Other

Amazon Pay Terms and Conditions

Timeframe of Offer:

  • Offer runs through the month of August (August 1-31, 2021)


Coupon Code:

  • Get 20% off our website with promo code AMAZONPAY when you check out with Amazon Pay 
  • Enter this coupon code at checkout to redeem offer 


Customer Support:


Amazon is not responsible for the reimbursement of this offer. 


Does Angelic Bakehouse offer tours?

Unfortunately we don’t, because of strict food safety guidelines. Better safe than sorry.